Who this policy covers
Moe Media (“Moe Media,” “we,” or “us”) operates Moe Media Messages, a text messaging platform used by churches and ministries. This policy describes how information is collected, used, and protected in connection with text messaging on this platform — both messages sent from Moe Media’s own number and messages sent by each ministry from its own number.
Each ministry using this platform operates its own messaging program on its own phone number, with its own contacts and its own message history. Moe Media acts as that ministry’s service provider. Information is never shared between ministries.
Information we collect
When you opt in to a messaging program on this platform, we collect your mobile phone number, your name (if you provide it), and the content of messages you exchange with the organization you contacted — for example a prayer request or an interest in serving.
The consent record
We also record evidence of your consent: the exact disclosure text shown to you at the moment you agreed, the date and time you agreed, and the IP address and browser user agent of the submission. This record exists so consent can be demonstrated if it is ever questioned.
How your information is used
Your information is used solely to communicate with you for the purposes of the program you opted in to — responding to prayer requests, coordinating serving opportunities, confirming check-ins, and sending occasional informational updates from that organization — and to operate and support the platform itself.
Stopping messages
You can opt out at any time by replying STOP to any message; you will receive one confirmation and no further texts from that organization. For help, reply HELP. Message and data rates may apply, and message frequency varies.
How long information is kept
Messages and consent records are retained for as long as the organization maintains its account, so that the conversation history and the proof of consent remain available to it. Removal requests are handled through the organization you contacted, or through the contact below.
Questions and removal requests
Questions about a specific organization’s messages are best directed to that organization. Questions about this policy or the platform itself can be directed to Moe Media at moemedia.cloud. This policy may be updated from time to time; the latest version is always posted here.
The terms of the messaging programs themselves — what they send, how you opt in, and what your carrier is and is not responsible for — are in the SMS Terms & Conditions.